This week, I learned another five things I did not know before: Monday: Although charging a credit card is instantaneous, refunding really does take 3-4-5-6-or-more business days to process. Tuesday: You can erroneously credit an expired credit card. The money does leave your merchant account. Wednesday: You can credit a canceled credit card. The money [...]
Okay, all the people who had still not gotten their refunds was starting to seem a little weird, so after further investigation yesterday, I think we’ve finally got things completely fixed. It turns out, there was a glitch in our new PayflowPro.pm that resulted in only the first transaction in a single second actually going [...]
It seems like it’s about time for a follow-up on things from yesterday. First, I just want to apologize for the regular-style blog post about it yesterday. Hopefully this will be the (picture, bold, and italics-free) blog post many of you would have liked to have seen yesterday. The current status: we believe to have [...]
Hello.. how’s your morning going? I hope it’s been a little better than mine. We had a teensy eensy weensy little billing error last night… my first clue something was up when I saw this morning’s daily billing report (so far): $7,500,000. It turns out due to my excessively fat fingers, nearly every one of [...]
I recently wrote a self-described ‘rant’ describing some of the experiences DreamHost has had working with Ruby on Rails on our platform, and with some recommendations on how the Rails community might be able to improve the situation. That post has received some excellent comments, including some by DHH, the creator of Ruby of Rails, [...]
A rant by Zed Shaw, the man who wrote the original version of the Ruby application server Mongrel got me thinking about the experiences DreamHost has had hosting Ruby on Rails driven websites over the past couple of years. The rant itself is somewhat lengthy but is an interesting (albeit self-indulgent) read if you’re either [...]
Okay, I’m not exactly sure what the current state of the writers strike is, so I’m just going to make this a Happy New Years post and be done with it. Happy 2008! There, got that out of the way! And now, here are a few of my personal new years resolutions: * Eat more [...]