tech

Uptime Brigade! What is it and what do they do?

Apr 15, 2013

Seohee Son ⋅ DreamHost Updates ⋅ brigade, bugs, downtime, fast response time, improvements, quality, support, tech, tier 2, uptime ⋅ No comments

We all know how frustrating it can be when your site, email, or really any service you’re paying for, is down! While the DreamHost tech support staff handles many different areas of support, we understand that some issues are unmistakably more urgent than others. That’s where the Uptime Brigade (or UB) team comes in! Who [...]

Backing up to DreamObjects with Duplicity

Feb 11, 2013

Kyle Bader ⋅ DreamHost Updates ⋅ back up, Cloud, DreamObjects, duplicity, storage, tech ⋅ No comments

The other day I was talking with my wife and she revealed a dirty little secret. She had not backed up the pictures on her phone or camera since our daughter was born in August. Meet Chloe! It’s really more my fault than hers, I’m the one that works with technology professionally and I certainly [...]