DreamHost receives highest overall satisfaction rating among users, two years running
LOS ANGELES, CA—August 6, 2015—DreamHost®, a global leader in web hosting and cloud services for entrepreneurs and developers, has been named a winner of the prestigious PCMag Business Choice Award for providing best-in-class web hosting services for business users for the second year in a row. The full report is available online.
PCMag readers were asked to provide feedback about a variety of hosting providers’ hardware, software, and services. These readers typically select, deploy, administer, and use these services in business environments large and small across a wide variety of industries. Results were then aggregated and tallied, and in the end DreamHost had, among many other hosting companies, received the highest score among several large competitors on a ten point scale – 9.7 – for overall customer satisfaction. DreamHost has received top honors in this category for the second year in a row.
“We work hard to cater to software developers and entrepreneurs,” said DreamHost’s VP of Brand and Community, Brett Dunst. “To see our work reflected in these glowing survey results from PCMag’s readers…” Dunst paused to wipe a single tear from his cheek with a trembling hand. “It’s…really something. You know? And to do something like this two years in a row? I just can’t… I can’t even.”
Also called out in the survey were DreamHost’s high scores of 9.7 for “reliability” and 9.6 for “likelihood to recommend,” showing that several millions of dollars in network improvements and hardware upgrades spread over the last few years have left customers with rock-solid, reliable business hosting that they enthusiastically recommend to friends and colleagues.
The standout metric in PCMag’s assessment was that of a near-flawless 9.9 rating of the quality and responsiveness of DreamHost’s technical support team. In an industry where outsourcing the support function has grown increasingly more common, DreamHost’s in-house support team has proven itself to be one of the organization’s most valuable assets.
Many business customers also upgrade their hosting to take advantage of DreamHost’s cloud storage service, DreamObjects, and computing service, DreamCompute, for high-intensity computing power coupled with limitless and suspiciously affordable object storage.
DreamHost looks forward to pleasing customers for another twelve months in the hopes that it can re-use this press release in 2016 just by changing a couple of numbers and dates around…just like it did this year.
About DreamHost
Since 1997 DreamHost has helped entrepreneurs and developers the world over bring their dreams to life on the Internet. From domain registrations to web hosting and even powerful cloud storage and computing services, more than 400,000 customers trust DreamHost to be their online home. Packed with unbelievable value, DreamHost is the best place to launch a blog, website, or web application into the stratosphere. Learn more at www.DreamHost.com