For the second time in 2024, our Technical Support department has won two industry awards recognizing its dedication to top-tier customer service.
When the 2024 Globee Awards® for Customer Excellence were announced on Wednesday, June 5, 2024, our Technical Support team was named the Gold award winner in “Achievement in Team Continuous Improvement” for its commitment to continuous improvement and process and knowledge enhancement driving higher levels of customer satisfaction. It was also named the Bronze award winner in “Achievement in Team Collaboration” for its successful project coordination and team performance improvement.
Both of the team’s nominations were recognized as winners in a highly competitive selection process, standing out among a multitude of entries evaluated by a diverse panel of Globee Awards judges.
The Globee® Awards honor global organizations, teams, and individuals for their outstanding dedication to delivering exceptional customer service and experiences. With rigorous evaluation and international acclaim, The Globee® Awards offer the perspective of a trusted third party to showcase an organization’s commitment to satisfaction, loyalty, and excellence.
“The positive feedback we regularly receive from our customers clearly demonstrates their satisfaction with our support,” said Andrea Silas, Vice President of Tech Support. “I’m incredibly honored that we’ve won these two prestigious awards for our support ethos. Leading such an exceptional team is a privilege, and I’m delighted to see our collective efforts recognized by the Globee® Awards organization.”